Return Policy

Thank you for shopping at Geelimz Shop. We want to ensure your satisfaction with every purchase. Please read our return policy carefully to understand your options regarding returns and exchanges.

1. Returns

  • Eligibility: We accept returns within 7 days of the purchase date. To be eligible for a return, the item must be unused and in the same condition as received. It must also be in the original packaging.
  • Non-returnable Items: Certain items are non-returnable, including but not limited to opened software, custom orders, and items marked as final sales.

2. Process for Returns

  1. Contact Us: To initiate a return, please contact our customer service team at within the specified return period.
  2. Return Authorization: Our customer service team will provide you with a Return Authorization (RA) number. Please include this number on the outside of the package.
  3. Packaging: Securely pack the item in its original packaging, including all accessories and documentation.
  4. Shipping: Ship the item to the address provided with the RA number. The customer is responsible for return shipping costs.

3. Refunds

  • Refund Process: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, a refund will be processed to the original method of payment.
  • Timing: Please allow 14 business days for the refund to appear in your account.

4. Exchanges

  • Defective or Damaged Items: If you receive a defective or damaged item, please contact us immediately. We will arrange for a replacement.

5. Contact Information

If you have any questions about our return policy, please contact us at [insert contact email].

6. Changes to the Return Policy

Geelimz Shop reserves the right to update or modify this return policy at any time. The latest version will be posted on our website.